Shipping policy

Shipping Policy

At Zenvé, we are committed to delivering your order as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

We offer standard shipping with an estimated delivery time of:

8–14 business days

Please note that delivery times may vary depending on your location and external factors such as courier delays or high-demand periods.

Shipping Carrier

All orders are shipped via Aramex, a trusted courier service ensuring reliable and secure delivery across South Africa.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Shipping Delays

While we strive to meet all delivery timelines, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

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